South Africa has 7 days to go before the amended End User and Subscriber Services Charter (EUSSC) Regulations come into effect on 1 March.
Cell C implemented the changes in the Final Regulations published in May before the end of 2018 and customers will have already experienced the benefits.
On 1 March the company will be turning on the feature that prevents customers from making use of the out-of-bundle (OOB) facility for data, unless they opt into OOB usage.
“It’s up to customers to determine how their cell phone spend will work, according to their budget and in order to avoid running out of data. However, customers will need to opt-in to get the benefits of the Spend Control function and to make sure they are never without data, SMSes or call time when they need it the most,” says Cell C Chief Customer Experience Officer, Michelle Beetar.
For additional information on how to activate any of the services linked with the regulatory changes, customers can go to the Cell C app, website or dial *147#.