Huawei has officially opened its 2025 Service Giving Season, a nationwide festive service campaign running from November 2025 to 15 January 2026, offering South African customers exclusive after-sales benefits designed to extend device life, ease repair worries and elevate the overall ownership experience.
At a time when smartphones, wearables, tablets and laptops have become essential to work, travel, communication and capturing holiday memories, Huawei’s annual programme lands as a thoughtful, practical solution — one that ensures customers stay connected without the stress of costly repairs or unexpected interruptions.
A Festive Season Focused on Longevity, Support and Trust
The Service Giving Season forms an important pillar of Huawei’s long-standing customer care approach. By strengthening after-sales services and prioritising device reliability, Huawei reaffirms its commitment to providing value that lasts far beyond the initial unboxing moment.
Available exclusively at HUAWEI Service Centres nationwide, the programme brings accessible, convenient and meaningful support to customers during one of the busiest periods of the year.
Huawei South Africa notes that initiatives like this are critical to maintaining dependable devices throughout their lifecycle — ensuring users enjoy smooth, reliable performance year after year.
Four Exclusive Benefits Designed Around Real Customer Needs
This year’s Service Giving Season introduces a suite of high-value benefits that address common repair and maintenance challenges faced by South African customers:
1. Labour-Free Repairs
Customers can take any Huawei device — smartphone, wearable, tablet or laptop — to participating Service Centres and enjoy free labour on repairs, significantly reducing service costs.
2. Complimentary Screen Protector
Visitors will receive a free screen protector for Huawei handsets and wearables, adding an extra layer of protection during the season’s busy activities.
3. Festive Gifts at Select Centres
To celebrate the spirit of the season, Huawei Service Centres at Cornubia and Menlyn will offer surprise festive gifts to customers who complete repairs during the campaign period.
4. Affordable Battery Replacement Support
Huawei continues to provide reduced-cost battery replacement services, empowering customers to extend device lifespan while maintaining performance.
These benefits focus on delivering practical support while creating a friendly, stress-free service experience for customers across the country.
Seamless Customer Convenience — In Store or Via Mail-In Service
Under Huawei’s service philosophy, “We Care, Your Care,” the brand continues prioritising convenience and accessibility.
Customers can access all applicable benefits through:
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In-person visits at any HUAWEI Service Centre
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Mail-in repairs, which include free two-way shipping during the campaign period
All details regarding participating locations, service coverage and eligibility can be found on the official HUAWEI South Africa website or via the My HUAWEI app.
Support That Matters When It Matters Most
With South Africans travelling, working on the go, documenting festive memories, or preparing for the year ahead, device reliability becomes more important than ever.
The HUAWEI Service Giving Season 2025 delivers exactly that — a practical, value-driven opportunity to repair, refresh or protect devices before entering 2026.
Whether ensuring a phone battery lasts longer, protecting a newly purchased handset, or getting a laptop back to full health, Huawei makes it easier for customers to keep their devices ready for everyday performance and long-term use.
